Privacy & Management of Personal Data

​​We are required by law to gather and handle players’ personal information as a data controller under current gaming rules. This requirement guarantees that gamers may engage in gameplay and obtain any associated auxiliary services required for a smooth experience. The purpose of this privacy policy is to give a thorough explanation of the kinds of personal information we gather, the rationale behind our data collecting activities, and the precise methods in which we utilize this information.

The website is owned and run by SEVENTORIA B.V., an organization that was legally established in Curaçao. Abraham Mendez Chumaceiro Boulevard 03, Curaçao is the firm’s headquarters, and it is registered under company registration number 163919. This website can provide games of chance since it has a license from the Curaçao Gaming Control Board. The license, which is OGL/2024/301/0477, guarantees that our activities adhere to global gaming and data security requirements.

We invite you to contact our dedicated Data Protection Officer if you have any questions, concerns, or specific queries concerning our Privacy Policy or any other area of how your data is handled and safeguarded. The Data Protection Officer can be reached directly at [email protected]. We appreciate your confidence and promise to respond to any inquiries in a timely and open manner.

You expressly agree to the terms and conditions set out in this Privacy Policy by creating a player account on our PariPulse website. We need this consent in order to fulfill our regulatory requirements and provide the services you have come to expect. We strongly suggest against using this website and its related services if you disagree with any of the conditions of this privacy statement or if you are reluctant to give us the personal information we need.
Please be aware that this Privacy Policy is a legally enforceable contract between the Company and you, the player. Your personal information is gathered, processed, and safeguarded in accordance with the terms stated above. Although we make every effort to inform users of any modifications to our Privacy Policy, we advise checking this section from time to time to keep updated. Any amended terms of this Privacy Policy will be accepted and agreed to by you if you continue to use the Website and its related services.

In order to deliver our services and guarantee adherence to legal requirements, we must gather, utilize, and handle personal data. The types of personal information we could ask for are listed below, along with instances and justifications for their necessity:

• Account Registration Information: In order to finish the registration process, we might need some personal information when you establish a Player Account on our site. Your first and last name, birthdate, email address, phone number, and any other information you enter while completing the forms on our registration pages are usually included in this data;
• Correspondence Records: Every conversation you have with our staff, whether through the website, email, live chat, or another channel, is recorded and saved;
• Transaction History: We keep a thorough log of every transaction connected to your Player Account. This covers all account operations, including deposits, withdrawals, wagers, and other actions, whether they are carried out via our website or other channels of communication;
• Website Usage Data: Our system collects and logs information about your website usage, such as login records, traffic statistics, GeoIP location, browser and device information, weblogs, activity logs, and other traffic-related data;
• Verification Documents and Proofs: We can request particular documentation to authenticate your identification, execute deposits and withdrawals, and undertake anti-fraud checks. These papers may include passport scans, bank statements, payment receipts, and other formal credentials;
• Survey and Assessment Participation: In order to better understand your interests and enhance our services, we may occasionally administer surveys or customer evaluations.

We handle the personal data you give us so that we can provide a fluid, safe, and customized experience. In order to make sure that our platform fulfills your expectations and conforms with all applicable legal requirements, your information is used for several important objectives. We describe in detail how we utilize your data below:

• Processing Bets and Transactions: Effective management and processing of wagers and transactions depends on your personal information. This involves making it easier for you to utilize payment methods including e-wallets, debit cards, credit cards, and other online payment systems. We guarantee that every transaction is accurate, safe, and completed on schedule;
• Providing Gaming and Ancillary Services: We are able to provide gaming services and associated features that you may access via our website thanks to the data we gather. Your information enables us to provide a dependable and optimum experience that is customized to meet your preferences, whether you are playing games or utilizing other features;
• Rendering Customer Support: We utilize your data to supply efficient customer service. This covers maintaining your account, assisting you with account setup, resolving problems, and responding to any questions you may have. Our staff can respond to your problems promptly and efficiently if they have access to accurate personal information;
• Verification and Identification Checks: We carry out the required identity verification procedures in order to abide by legal obligations and guarantee the security of your account. Examining the information and documents you provide may be part of this procedure to verify your identity and stop illegal account access;
• Marketing and Promotional Communications: We may use your information to notify gamers who have specifically consented to receive updates about new features, services, and special offers. We may also distribute promotional materials from our affiliates, associates, or reliable business partners. However, you have the option to unsubscribe at any moment, and these emails are only delivered with your prior agreement;
• Compliance with Legal Responsibilities: We utilize your information to fulfill our legal responsibilities, such as adhering to anti-money laundering (AML) and combating the financing of terrorism (CFT) laws. All users are guaranteed a secure and legal gaming environment as a result;
• Fraud Prevention and Transaction Monitoring: To identify and stop fraudulent conduct, term abuse, money laundering, and other unlawful or irregular gaming operations, we examine and track transactions. This is essential to preserving our platform’s security and integrity;
• Market Analysis and Customer Trends: In order to enhance our services, we do market research and trend analyses by examining your preferences and behavior. You may always opt out of surveys and studies at any time, and doing so won’t affect your ability to use the site;
• Research and Statistical Analysis: In order to improve our services, maximize user experience, and make wise business decisions, aggregated data is utilized for statistical analysis and research. To protect your privacy during these analyses, individual data points are anonymised.

We may use your personal information, including your phone number and email address, to send you targeted marketing messages unless you have expressly opted out. These messages are intended to keep you informed about opportunities that may be of interest to you by providing you with information about our most recent goods, services, and special offers. To improve your experience using our platform, we could also provide details regarding goods and services provided by our reliable business partners, such as affiliates and suppliers of casino games.
By providing insights on possibilities that are specific to your tastes, we want to make our marketing efforts worthwhile and relevant to you. We do respect your decision to control your choices, though. You may simply choose not to receive such promotional communications if you change your mind at any point. You can accomplish this via your Player Account’s settings or by contacting our customer service department at [email protected]. We guarantee a timely and efficient processing of any request to cease receiving marketing materials.
Additionally, you consent to the use of your name and/or nickname for marketing and promotional reasons by accepting any contest prizes or awards from us. Except in situations where such actions are expressly forbidden by law, this usage is carried out without further payment. In order to create a lively and interesting atmosphere for all players, we take advantage of this chance to recognize your accomplishments and tell our community about your success.

We would like to reassure you that we would never gather personal data without your express consent. Nonetheless, there can be times when certain information is gathered automatically, particularly if you have given it to us directly through the platform or when using our services. This procedure preserves the effectiveness of our services while enabling us to provide a smooth and customized user experience.
We could occasionally legitimately obtain personal data from trustworthy internet merchants and service providers. These might include businesses that focus on preventing fraud or other related services that assist us in maintaining the security and integrity of our platform. In order to handle online transactions, provide technical assistance, or provide top-notch gaming content for your enjoyment, we could also work with outside vendors. To uphold the highest standards of data security, these partnerships are carried out with the utmost care and only rely on reliable sources.
Please be aware that as part of our operational procedures, we may have access to the information you provide with these vendors, service providers, or third-party e-commerce services. You can be sure that any personal data collected in this way will be treated appropriately and in accordance with this privacy statement. We are dedicated to protecting your information and making sure it is only utilized for appropriate reasons, including enhancing our offerings or stopping fraud.
Additionally, under strict adherence to this Privacy Policy, any personal information you submit will only be shared with third parties outside the Company. We make every effort to guarantee that our contracts with outside service providers have strong data security safeguards. These agreements demonstrate our steadfast dedication to protecting your privacy by ensuring the confidentiality and security of your personal data.

We may share the information you have given us with other organizations in our group of companies and our reliable business partners as part of our dedication to providing seamless services. These entities comprise all of the subsidiaries within these corporate structures as well as our parent businesses and their parent companies. In order to guarantee the effective and legal treatment of your data, we may also work with other businesses with whom we have the required contracts. The Company may carry out these data processing tasks itself or assign them to another organization within our corporate group. These organizations may occasionally hire outside vendors to handle certain data processing needs.

Only those personnel of the company who need it to carry out their official responsibilities have access to your personal information. Data protection officer, money laundering officer, payments and anti-fraud analyst, customer support agent, customer retention team member, VIP player manager, and other approved individuals are some examples of these positions. Each of these staff members is responsible for making sure your data is handled appropriately and only for the reasons specified in their job descriptions.

All workers engaged in data processing operations have signed extensive confidentiality agreements to protect the privacy of your personal information. These contracts require rigorous adherence to the relevant privacy, data security, and gaming regulations. By doing this, we reaffirm our dedication to protecting your data’s sensitive and private nature and guaranteeing its security at every stage of our business operations.

To guarantee that you receive effective and superior service, we or our service providers may occasionally need to move your personal information over international boundaries. Data transfer between nations in the European Union (EU) or European Free Trade Association (EFTA) areas may be required for this. Furthermore, some of the data processors we work with might not be based in the European Economic Area (EEA). These transfers are carried out under stringent security regulations and data protection safeguards, even if they are occasionally required to deliver our services.

You understand and agree to the potential that your data may be processed in these different places, including those outside the EEA, by using our website and corresponding with us electronically. You may be confident that we do all in our power to protect your personal information and to adhere to our privacy policy. No matter where your data is handled, our fundamental objective is to protect its confidentiality and integrity while adhering to all relevant laws and regulations.

We value your privacy, and as part of our dedication to openness, we would want to make it clear how and why we may, in some situations, disclose your personal information to third parties.

First and foremost, we never, ever sell or rent your personal information to outside parties. Because we value your privacy, we won’t use your information for marketing reasons unrelated to the services we offer. However, there can be times when we have to disclose your data to outside parties due to legal requirements or the need to safeguard our commercial interests. The particular situations listed below are when we could divulge your personal data:

• When we are required to do so by law:

In some circumstances, we could be required by law to provide your personal information to governmental entities, courts, or other regulatory agencies in compliance with relevant laws. This covers adherence to warrants, subpoenas, and other legal processes. In these situations, we will provide the information needed to abide by the law. These steps are being done to make sure we respect justice and fulfill our legal responsibilities.

• If the Website needs to share data with its payment processors to facilitate payment transactions in accordance with their privacy policies:

We might have to provide payment processors or financial institutions access to your personal information in order to process payments. These outside organizations manage private financial transactions and need access to your information in order to process the payments. Only the information required to complete the transaction will be shared by us, and these processors are required by their privacy rules to protect your data.

• To fulfill our obligations to the appropriate licensing and regulatory bodies, as well as our legal and regulatory duties:

We have to abide by a number of laws and guidelines set out by licensing organizations and other regulatory agencies in order to conduct business. This could compel us to give regulators, law enforcement, or other pertinent entities access to certain personal data. This helps guarantee that we maintain our high reputation and follow industry norms, such as financial, consumer protection, and privacy laws.

• In certain situations, the company may feel that revealing personal information is required to ensure the security or safety of other individuals:

This may be the case when the company, the player, or others are at risk. This covers situations when there could be fraud, possible criminal conduct, or threats of damage. Your personal information may be disclosed to the appropriate authorities or parties engaged in handling the matter if we feel that doing so is necessary to stop a major harm to your health or safety, or to stop fraudulent activity.

• ​​If our marketing service providers need the information to do their duties:

We collaborate with outside marketing service providers to assist in selling our goods and services and efficiently interact with our clientele. For these third parties to do their duties, such as performing market research or targeted advertising, they might require access to some personal information. We make sure that these other companies manage your data sensibly and according to the privacy guidelines specified in their individual privacy policies.

• To any other third party with the player’s prior consent to do so:

If you have explicitly consented, we may occasionally share your personal information with outside parties. For instance, we might need your consent to share specific personal information with third parties if you join up for a special promotion, subscription, or other service. Should you so want, you will always be able to revoke this consent.

We also work with other data processors to help us handle and process your personal information. These processors are used to assist us in running the website in a number of ways, including hosting, content management, marketing, use analysis, user experience enhancement, and email correspondence. These service providers have been carefully chosen to guarantee that they abide by all relevant data privacy regulations. Additionally, we make sure that these third-party processors sign agreements with us that uphold stringent privacy and data protection guidelines.

Additionally, we could incorporate social media elements into our website, such as “like” or “share” buttons, which let you engage with sites like Facebook, Instagram, and Twitter. The usage of these social media features is controlled by the privacy regulations of the individual social media platforms, and they gather data directly from users. Because such sites may have different privacy rules than ours, we advise users to get familiar with them.

Additionally, we could transfer your personal information as part of a transaction if our business changes, such as a merger, acquisition, or partial purchase by another organization. We will send you an email to let you know about any changes before any personal information is transferred. This enables you to remain up to date on any prospective modifications to the way your data is managed.

Lastly, for the convenience of our users, we could include links to external websites on our platform. These links may take you to external content that is outside of our control and are only offered for reference. We would like to make it clear that we have no control over the content or privacy policies of these linked websites. We advise you to read the privacy policies and data processing disclaimers of each of these third-party websites before entering any personal information.

At our company, we value your privacy and are dedicated to managing your personal information legally. We describe the conditions under which we keep personal information after your Player Account has been closed as part of our data retention policy. According to our Terms and Conditions, you and the Casino may terminate your Player Account at any time. This implies that you have the freedom to discontinue using our services at any time and ask for the deactivation of your account.
We have a right to keep your personal information after your account is canceled for as long as necessary to comply with relevant laws. The laws and regulations of the jurisdictions in which we operate rigorously regulate this retention term, so it is not arbitrary. In particular, we could keep your personal information for as long as the law requires in order to fulfill all applicable legal and regulatory requirements.
We will only use the personal information we have on file for the purposes specified by law. For instance, your data could be shared with law enforcement or other competent authorities upon request if they are looking into financial and fiscal records, fraud investigations, money laundering, or any other unlawful activity. In these situations, we have a duty to fully help authorities in their investigations.
Please be aware that we must keep some personal information for at least five years after the date of your last transaction or account closure due to anti-money laundering laws in several licensed gaming jurisdictions, especially the European Union. In the event that future investigations into illegal activity like money laundering, fraud, or other financial crimes are conducted, this required retention term is intended to guarantee that authorities have access to pertinent material. After your account is closed or your most recent financial transaction, whichever occurs first, the five-year term starts.
We are unable to comply with any requests for the prompt deletion of personal data before the end of this five-year retention period because of these legal requirements. Only after this legally required time frame has passed will any requests to delete or erase personal data be taken into consideration. This guarantees that we abide by all relevant laws and that we can produce correct records whenever asked to do so by appropriate authorities.
We try to strike a compromise between our legal responsibilities and our customers’ concerns about data privacy.

We accept full responsibility for gathering and using your personal data, particularly when it comes to Player Account management. We are obligated by strict legal laws that protect your personal data as part of our commitment to preserving your privacy. In accordance with privacy laws and regulations aimed at safeguarding people’s data, these legal obligations are in place to guarantee that your information is handled with the highest care and responsibility. We are dedicated to upholding the highest standards of data privacy because we recognize how important it is to secure your personal information.
We take great care to protect your personal information in order to live up to this pledge. We do this by abiding by industry best practices and all relevant privacy and data protection laws. This involves putting in place strong security measures and procedures intended to stop unwanted access, abuse, or data loss. To stay ahead of changing threats and guarantee that your information is always secure, we constantly review and update our security procedures.
Only those with the necessary login credentials may access your Player Account, further strengthening its security. To assist in guaranteeing that only authorized users may access your account, your Player Account can only be accessed using your unique ID and password combination. We highly advise you to use two-factor authentication (2FA) for an extra degree of security. This adds another layer of protection by demanding a second verification step upon login, which drastically lowers the possibility of unwanted access.
You are in charge of protecting the privacy and security of your login credentials. You must protect your login, password, and any other authentication information in order to prevent unauthorized users from accessing your account. This includes ensuring that no one else has access to or shares your login credentials. We recommend that you change your login information right away if you detect any unwanted access.

We respect your privacy and are dedicated to being open and honest about how we use your personal information. You may always get in touch with us if you have any queries, worries, or requests about our privacy statement. We wish to make sure you are at ease and aware of how we handle and safeguard your personal data. If you have any questions about your data, our committed staff is here to help.
Please do not hesitate to contact us if you would want to verify the veracity of the personal data we have gathered on you. We are pleased to give you the information you want and help you confirm that the information we have is accurate. Should you discover any errors, we will promptly address and correct them.
Please feel free to ask any queries you may have regarding how we utilize your personal information. We are dedicated to educating you about our procedures and making sure you comprehend how and why we handle your data.
You have the option to request that your data not be used for direct marketing in the future at any time. Once we receive your request, we will cease using your data for such purposes because we respect your preferences.
You can contact us to update or amend any personal information you have given us, and we will take the appropriate action. We could ask for supporting documentation to validate and process these modifications in order to guarantee their authenticity and correctness. It is crucial to remember that giving false information is against the law, and it is your duty to make sure the data we have is always correct and current.
Our designated Data Protection Officer (DPO) is in charge of managing any issues pertaining to this privacy statement. The DPO is your main point of contact if you need help or have any queries about your personal data. The DPO can be contacted directly by sending an email to [email protected].
According to Article 77 of the General Data Protection Regulation (GDPR), you have the option to file a complaint with a supervisory body in addition to contacting us. You can do this in the Member State where you live, work, or where there has allegedly been a violation of data privacy regulations. If you believe your rights under the GDPR have been infringed, this provides you with a way to seek redress.

Our system automatically gathers some information about your visit when you visit our website. This data contains specifics like your IP address, the kind of browser you are using, and the website that referred you to our website. This data collecting, which is frequently carried out in cooperation with our platform providers and other reliable partners, is crucial for us to comprehend how users are interacting with our website. These partners may also provide us with basic demographic or use information about the people who visit our website.

We use cookies and related tracking technologies to gather the data listed above. When you visit our websites, cookies—small text files—are saved on your computer, smartphone, or other devices. These files can record specific preferences or settings to enhance your surfing experience and are used to collect information about how you interact with the website. Cookies are intended to enhance the site’s usability and make sure it runs properly, giving you, the user, a better experience. A thorough explanation of the many cookie kinds we employ and their distinct functions may be found below:

• Required Cookies: These cookies are necessary for the Website’s fundamental functionality. They make it possible to navigate the website and guarantee that its main features operate as intended. For instance, these cookies save your login status between sessions and enable you to safely access member sections of the website. You wouldn’t be able to access some parts or features of the Website and it wouldn’t work as intended without these necessary cookies;
• Functional Cookies: By examining how you use the website and the options you choose, these cookies enable us to improve your experience. For instance, these cookies could save your region, language choices, or session key so that your settings are immediately changed the next time you visit the website. This enables us to offer a more customized and individualized experience, making your visit as easy and pertinent as possible;
• Advertising Cookies: These cookies enable us to assess the success of our advertising campaigns and gauge the success of our content marketing initiatives. Our partners frequently provide us advertising cookies, which enable us to monitor website traffic and new player registrations brought about by our advertising. Although we don’t provide these advertising partners your name or email address, we do give them non-personal information like site visit statistics that are gathered by these cookies. It’s crucial to remember that information about your site visit that is gathered by advertising cookies could be linked to other personal data that these providers may have gathered from other sources.

To assist in delivering the services they offer us, a number of third-party service providers utilize cookies on our website in addition to the cookies we use directly. These third parties provide a variety of services, including enhancing your entire online experience, monitoring user behavior on the website, and assessing the success of our marketing initiatives and the website itself. These third-party cookies assist us in gathering information that may help us enhance the Website’s functioning and user communications.

It’s crucial to be aware that the majority of contemporary web browsers have cookies enabled by default. Your browsing experience will be as smooth and effective as possible thanks to this. We are aware, nonetheless, that certain users might want to restrict the quantity of information gathered by cookies. You may change your browser’s settings to prevent cookies entirely or in part, or even remove cookies that are already installed on your device, if you’d like. Most browsers provide a straightforward way to modify your cookie settings under the privacy or security part of the options menu, however the precise process differs according to the browser you are using.

Although you can choose to block or remove cookies, we highly advise against doing so completely. Doing so might make it more difficult for you to use the website’s services and negatively impact your experience in general. Cookies facilitate faster browsing, enhance functionality, and guarantee that you see the most pertinent material while you’re there. Certain website features, including preserving login sessions or remembering language settings, may occasionally stop functioning properly as a result of blocking or removing cookies. As a result, we advise you to weigh the advantages of cookies and only make changes after thoroughly analyzing the possible drawbacks.